Privacy Policy

Responsible person

Responsible for the processing of your personal data is

Michele Horn Tomic TCM Healing Qi, Aabachstrasse 10 6300 Zug.

Purpose of processing

The collection and processing of your personal data is primarily for communication with you. This also includes marketing purposes and relationship management. For this purpose, we use in particular communication data and master data. We may also collect and process personal data for the fulfilment and processing of the treatment contract. Based on your use of our website, we process your data for the purposes that we explain below.

Provision of the website and creation of log files

When you visit our website, we automatically record general technical visit information in so-called log files. This includes, for example, the IP address of the user device from which the visit takes place. The collection and processing of these log files is carried out for the purpose of enabling the use of our website (connection establishment), to permanently guarantee and increase the security and stability of our systems, to enable the optimization of our website and for internal statistical purposes.

Contact form, chat and e-mail contact

You can contact us via contact form, chat or e-mail. We process the data collected in this process in order to check your request and to contact you and, for example, to make an appointment.

Passing on of Information

We treat your personal data confidentially and only disclose it to those third parties listed in this privacy policy.

Our practice uses external service providers for various administrative activities. These external service providers may gain access to your personal data due to their activities, whereby they are contractually obliged to treat your personal data confidentially at all times. In this context, your personal data may be disclosed in particular to the following recipients:

Trustees in connection with the management of the accounts and the preparation and dispatch of invoices,
Tax advisor, if this should be necessary for the preparation of the tax returns,
IT service providers who provide the software programs and services we use and manage the website,
Debt collection agencies, if we have to assert our service through debt collection,
law firms, in the event that a dispute arises from the treatment contract,
Pharmacies for the supply of herbs

In addition, we disclose your personal data to health insurance companies and insurance companies, in particular in connection with the billing of the services we provide. We may also disclose your personal data to offices and authorities, such as the cantonal or federal health authorities, if this should become necessary in connection with the management of our practice and the permits granted.

We may also disclose your personal data to other medical and health professionals (such as doctors, naturopaths, etc.) if this appears necessary in connection with medical treatment, e.g. to obtain second opinions or supplementary information or to ensure substitution. If this appears necessary in connection with the medical treatment, we may also contact other medical and health professionals (e.g. Your family doctor) for information about your medical history and announce in this context that you are being treated by us.

Your personal data (such as findings, therapy suggestions, etc.) may also be shared with your relatives.

Communication

When communicating via unencrypted e-mail, there is a risk that data may be lost, intercepted or manipulated. The confidentiality of data cannot be guaranteed when transmitted by means of unencrypted e-mail. The same applies to messenger services. Wir können die Vertraulichkeit der Kommunikation mittels unverschlüsselter E-Mail sowie Messenger-Diensten nicht garantieren. Sofern Sie uns mittels E-Mail, Messenger oder ähnlichen Diensten kontaktieren, verstehen wir dies als Einverständnis zur Nutzung dieser Kommunikationskanäle. Auch behalten wir uns vor, Sie durch diese Kommunikationskanäle zu kontaktieren.

Use of cookies

Cookies are small pieces of information that can be used to uniquely identify your browser and in which further information such as user settings can be stored. When you visit our website, cookies are automatically stored on your device. Cookies help to make your visit to the website easier, more enjoyable and more meaningful. We use the following :

Technically necessary cookies: These cookies are absolutely necessary for the functioning of our website and cannot be deactivated in our systems.
Functionality cookies: These cookies enable the provision of improved functions and personalisation. They may be set by us or by third parties whose services we use on our website.
Analysis cookies: These cookies allow us to count visits and identify traffic sources in order to determine and improve the performance of our website.
Marketing cookies: These cookies and other tracking technologies make it possible to show you personalized advertising.

You can set your browser to block cookies. However, this may result in some areas of the website not working.

Contact

If you have any questions about the processing of your personal data or the exercise of your data protection rights, you can contact us at tcmhealingqi@gmail.com.

Up-to-dateness and changes

We reserve the right to update and amend this Privacy Policy at any time without notice. The current version published on our website applies.

By using our website, you agree to these terms and conditions and the corresponding processing of your personal data.